How do I enroll in the Sam's Xpress® Fleet Program?

To get started, please submit an inquiry here, and our team will reach out to you at their earliest convenience.

How do I manage my Fleet account with Sam's Xpress®?

You can manage your Fleet via the Sam’s Xpress® Fleet Portal or contact your Account Manager for further assistance.

Will I be able to track the usage of my Fleet?

Certainly! Each month, you will receive an invoice combined with your vehicle report. This report will provide you with the information you need to successfully track your Fleet activity. If you would like to schedule a more frequent report, please submit a “Set Up Fleet Activity Report” form.

What are some of the benefits of the Sam’s Xpress® Fleet Program?

Our Fleet Program offers many benefits, such as: Competitive pricing Customizable wash options and restrictions No contracts Fleet usage reports Access to all our locations and amenities

What types of businesses qualify for the Sam's Xpress® Fleet Program?

Any size or type of business can enroll in the Sam’s Xpress® Fleet Program!

Is there a minimum number of vehicles to qualify for this program?

No minimum required — whether you have 1 vehicle or 100, we’ve got you covered!

Is there a contract, or long-term commitment?

No contracts. No long-term commitments.

Do Fleet Accounts have access to all Sam's Xpress® Car Wash locations?

Yes! Your Fleet Account works at every Sam’s Xpress® Car Wash location.

What on-site amenities will my vehicles have with this program?

Enjoy free vacuums, microfiber towels, glass cleaner, mat cleaning, and more!

Car being washed inside a tunnel Sam’s Xpress Car Wash is open now.

Need More Help? We’re Here for You at Sam’s Xpress® Car Wash.

FAQs

Get quick answers.

Find solutions to common questions and helpful tips to keep your wash Xperience running smoothly.

General

Need more help? We’re here for you.

Reach out to our friendly support team by chat, email, or phone, and we’re happy to assist with any questions about your wash, membership, or account.

Support

Chat

Email

Add

Call

Add

GENERAL FAQs

SINGLE WASH FAQs

MEMBERSHIP FAQs

Red car being washed at Sam’s Xpress Car Wash with water and brushes.

FAQs

Get quick answers.

General

Single Washes

Memberships

Fleet Program

Fundraising

Sponsorships

Need more help? We’re here for you.

Support

Chat

Email

Call

GENERAL FAQs

What are your hours of operation?

How long does a car wash take?

Do you offer interior cleaning services?

How do your free vacuums work?

Are your car washes safe for my vehicle?

Can I wash my truck, van, or SUV?

What forms of payment do you accept?

Can I purchase a gift card?

What happens if I experience an issue during my wash?

Do you close for bad weather?

How can I find my nearest Sam’s Xpress® Car Wash?

Do you offer monthly or unlimited wash plans?

How do I cancel or update my Unlimited Wash Club membership?

Is Sam’s Xpress® Car Wash environmentally friendly?

SINGLE WASH FAQs

Do I need an appointment for a single wash?

What types of wash packages do you offer?

How long does a single wash take?

Are your wash products safe for my car’s finish?

Do you offer interior cleaning with a single wash?

What if I’m not satisfied with my wash?

Can I pay with cash or card?

MEMBERSHIP FAQs

What is the Unlimited Wash Club?

Can I wash at any Sam's Xpress® Car Wash location?

How often can I wash my vehicle in a month?

How much does it cost to join?

Are there long-term contracts when I join?

Does the Unlimited Wash Club charge my credit or debit card on a monthly basis?

How can I update my credit or debit card information if my card has expired or I’ve received a new card?

Does each of the vehicles I own need its own Unlimited Wash Club?

How do I change the status of my Unlimited Wash Club?

How long do I have to use my Unlimited Wash Club after I cancel?

What if I use mobile pay, such as Apple, Google, or Samsung pay to pay for my Unlimited Wash Club?

FLEET PROGRAM FAQs

How do I enroll in the Sam's Xpress® Fleet Program?

How do I manage my Fleet account with Sam's Xpress®?

Will I be able to track the usage of my Fleet?

What are some of the benefits of the Sam’s Xpress® Fleet Program?

What types of businesses qualify for the Sam's Xpress® Fleet Program?

Is there a minimum number of vehicles to qualify for this program?

Is there a contract, or long-term commitment?

Do Fleet Accounts have access to all Sam's Xpress® Car Wash locations?

What on-site amenities will my vehicles have with this program?

FUNDRAISING FAQs

Does the size of the organization matter?

Is your program profitable?

Will Sam’s Xpress® help promote my fundraiser?

Can a for-profit organization utilize the Sam’s Xpress® Fundraising Program?

How do I start a Sam’s Xpress® Fundraiser?

Does the fundraising program offer donations without doing the program?

If we do not sell all the cards in one month, can we get an extension?

Will I be able to see the progress of our digital fundraising program?

Can you use the items that we are selling at any location?

SPONSORSHIP FAQs

When should I reach out about a sponsorship opportunity and, how early should I apply?

Who is eligible for a sponsorship?

After submitting an inquiry, when should I hear back from a Sam’s Xpress® team member?

Will I be able to see the progress of our digital fundraising program?